Return Policy
We only offer gemstones, jewelry or specimens of the highest quality ,Buying cute gemstones, or jewelry or specimens is a very individual based process where photos and descriptions are used to describe the product, but holding and inspecting the stone or piece of jewelry is really the only way to be sure that it meets your needs.
Specimens- remember to look at the actual size, close up photos can make a specimen appear larger than the actual size.
Mineral Specimen Size classification
This is why we offer a 10-day return policy. You are welcome to return the stone if all the following conditions are meet.
Refunds will be issued after the retuned item has been inspected, found in its original condition, and within 10 business days of receiving the returned item. Refunds will be made according to the original payments.
Please keep in mind that these are natural stones and may have a series of imperfections that are found in nature.
Placing an Order
Please fill out the information on the Contact page and copy and paste the “Item Number” into the comment field. Do not forget to fill out your phone number and address.
Please let us know in the “Comments” if you would like to talk about the item before we send you an invoice.
We will compute shipping charges and email you an invoice.
Forms of Payment
PayPal, credit cards with Intuit Go payment
IShipping
We use USPS Priority Mail with full value insurance on each shipment.
We do not charge handling fees and only charge the exact cost of shipping.
Customer Satisfaction
We take great pride in the quality of our materials and our customer’s satisfaction with our services. Please contact us if you are not perfectly satisfied with our material or services. We will do our best to correct the problem.
Specimens- remember to look at the actual size, close up photos can make a specimen appear larger than the actual size.
Mineral Specimen Size classification
- Thumbnail maximum 3 cm (1 ¼ inches)
- Miniature maximum 5 cm (2 inches)
- Small Cabinet maximum 9.4 cm (3 ¾ inches)
- Cabinet maximum 18 cm (~7 1/8 th inches)
- Large Cabinet over 18 cm (over 7 inches
This is why we offer a 10-day return policy. You are welcome to return the stone if all the following conditions are meet.
- The item does not meet your collecting needs.
- The stones, jewelry or specimen has not been altered in any way, shape or form.
- The item is returned with a postmark within 10 business days of receiving it.
- The stone is returned fully insured.
- Shipping costs both to and from is the responsibility of the buyer.
Refunds will be issued after the retuned item has been inspected, found in its original condition, and within 10 business days of receiving the returned item. Refunds will be made according to the original payments.
Please keep in mind that these are natural stones and may have a series of imperfections that are found in nature.
Placing an Order
Please fill out the information on the Contact page and copy and paste the “Item Number” into the comment field. Do not forget to fill out your phone number and address.
Please let us know in the “Comments” if you would like to talk about the item before we send you an invoice.
We will compute shipping charges and email you an invoice.
Forms of Payment
PayPal, credit cards with Intuit Go payment
IShipping
We use USPS Priority Mail with full value insurance on each shipment.
We do not charge handling fees and only charge the exact cost of shipping.
Customer Satisfaction
We take great pride in the quality of our materials and our customer’s satisfaction with our services. Please contact us if you are not perfectly satisfied with our material or services. We will do our best to correct the problem.